Terms and Conditions

1. Service Provider and Scope

These Terms apply whenever you browse AlphaAuto, create an account, publish or manage a listing, save vehicles, send offers, or contact us through the platform.

AlphaAuto is an intermediary digital service for vehicle listings. Unless we expressly state otherwise for a separate service, AlphaAuto is not the seller, buyer, reseller, dealer, inspection provider, escrow service or payment processor for the vehicles listed on the platform.

• Operator: Dorobanti Network SRL
• Tax ID: RO51010254
• Location: Bucharest, Romania
• Email: contact@alphaauto.ro
• Phone: +40 730 000 064

• If you use AlphaAuto in a business or professional capacity, you remain responsible for your own trader disclosures, tax obligations, consumer information duties and any licenses required by law.

2. Eligibility, Accounts and Sign-In

You may use the platform only if you have legal capacity to enter into binding arrangements under applicable law.

• You should be at least 18 years old, or otherwise legally capable of using the service under the law that applies to you.
• Account information must be accurate, current and not misleading, including your name, email address, username and any contact details you choose to publish.
• You must keep control of your email inbox and any registered passkeys or authentication methods used to access your account.
• You are responsible for activity carried out through your account until you notify us of unauthorized access or a security issue.

3. What the Platform Does

AlphaAuto provides tools that let users discover vehicles and manage listing visibility within the platform.

• Create, edit, activate and promote listings through the internal credit system.
• Search, filter, save favorites and compare vehicles.
• Send or receive expressions of interest and manage seller-buyer contact flows.
• Contact the platform team regarding listings, credits or support matters.

4. Listing Rules and User Content

When you publish a listing, you remain solely responsible for the legality, accuracy and completeness of the listing and of any text, images or statements you upload.

• Only advertise vehicles that you own or are authorized to sell or promote.
• Describe the vehicle honestly, including price, mileage, condition, ownership status, major defects and other information that could materially affect a buyer's decision.
• Only upload content you own or are entitled to use, and do not infringe intellectual-property, privacy or image rights.
• Keep the listing status current and promptly mark a vehicle as unavailable, sold or withdrawn when that becomes true.
• Do not publish unlawful, misleading, discriminatory, offensive, infringing or fraudulent content.

5. Offers, Inspections and Transactions Between Users

AlphaAuto may provide tools that help buyers and sellers express interest or start a conversation. Unless the platform expressly states otherwise, an offer sent through AlphaAuto is an invitation to negotiate and does not by itself create a binding sale contract.

• The sale contract, payment, delivery, transfer paperwork, taxes, registration steps, inspection and financing arrangements are handled directly between the parties.
• Users must perform their own checks regarding identity, ownership, service history, liens, taxes, mileage, technical condition and required transfer documents before concluding a transaction.
• Disputes related to vehicle condition, title, hidden defects, price or performance of the sale remain between the contracting parties, although we may preserve records or cooperate with lawful requests.

6. Credits and Optional Paid Services

Credits are an internal platform utility used to unlock listing creation, visibility extensions and promoted placement.

• At the date of this version, credits are assigned manually by the AlphaAuto team or platform administrators; there is no in-app card checkout flow.
• Credits are not money, e-money, a deposit or a bank account balance, and they cannot be redeemed for cash unless mandatory law requires otherwise.
• We may correct obvious grant errors and reverse credits obtained through abuse, fraud, chargeback or technical malfunction.
• If paid credits or other billable services are introduced or agreed separately, the applicable price, taxes, invoicing terms and any withdrawal or refund rights required by law will be communicated before the transaction is concluded.

7. Moderation and Enforcement

We may take proportionate measures to protect the platform, users and legal compliance.

• Refuse, suspend, edit, de-rank or remove listings or accounts that appear unlawful or contrary to these Terms.
• Request clarifications or supporting information where we reasonably need to verify a listing or investigate abuse.
• Limit access, suspend features or terminate accounts in cases of repeated infringement, spam, impersonation, fraud or security risk.
• Retain or disclose information when required by law or by a valid request from competent authorities.

8. Intellectual Property and Licence

The software, branding, design, database structure and other platform content belonging to AlphaAuto remain our property or the property of our licensors. By uploading listing content, you grant us a non-exclusive, worldwide licence, for the time needed to operate the service, to host, store, reproduce, technically adapt, display and distribute that content within the platform and related promotional materials for the listing.

9. Liability

We use reasonable care in operating AlphaAuto, but we do not guarantee uninterrupted availability or that every listing or user statement is complete, accurate or current.

• We are not a party to vehicle sale contracts concluded between users and we do not guarantee the quality, safety, legality, conformity or ownership status of listed vehicles.
• Temporary downtime, maintenance, security interventions or third-party provider failures may affect access to the service.
• Nothing in these Terms excludes liability that cannot be excluded under applicable law, including for willful misconduct, gross negligence or mandatory consumer rights.

10. Changes, Governing Law and Complaints

We may update these Terms when the service, legal requirements or risk profile changes. Material updates will be posted on the platform and, where appropriate, notified through the service or by email.

• The updated version applies from the date shown on this page. Continued use after that date means you accept the revised Terms.
• These Terms are governed by Romanian law, without prejudice to any mandatory consumer-protection rules that may apply under EU law.
• For complaints, contact us first so we can try to resolve the issue quickly. Data-protection complaints may also be submitted to the Romanian supervisory authority (ANSPDCP). Other disputes may be brought before the competent courts according to applicable law.

11. Contact

For legal notices, complaints or questions about these Terms, contact us using the details below:

• contact@alphaauto.ro
• +40 730 000 064

Legal notices and illegal-content reporting

For platform communications, including legal notices, authority requests and notices about allegedly illegal content, we operate a single electronic point of contact.

• Point of contact: contact@alphaauto.ro
• Supported languages: Romanian, English
• To report allegedly illegal content, use the electronic contact form or the email above and include the exact URL, the reasons for the notice, your name, your email address and a good-faith statement that the notice is accurate.
• At this time, moderation decisions affecting listings and accounts are reviewed by people, not solely by automated means.